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SERVICES &
AFTER-SALES

At AKHOR, our commitment to excellence extends far beyond the purchase. Our Geneva atelier ensures your timepiece remains in perfect condition for generations to come — contact our after-sales team to schedule a service appointment.

CONTACT SERVICE

SERVICE CENTER

AKHOR Genève — Atelier

Rue du Rhône 48
1204 Genève, Switzerland

Hours

Mon–Fri 10:00–18:00

Phone

+41 22 000 00 00

(001)

WARRANTY

Every AKHOR timepiece is accompanied by an international warranty, guaranteeing the quality and precision of your watch. Our warranty covers manufacturing defects for a period of 5 years from the date of purchase.

(002)

MAINTENANCE & SERVICING

To ensure the longevity and precision of your timepiece, we recommend a complete service every 4 to 5 years. Our master watchmakers perform a full overhaul including disassembly, cleaning, lubrication, regulation, and quality control.

(003)

REPAIR

Should your AKHOR timepiece require attention, our atelier in Geneva is equipped to handle all types of repairs — from crystal replacement to complete movement restoration. Each intervention is performed with the same care as the original assembly.

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BRACELET & STRAP SERVICE

Refresh your timepiece with a new bracelet or strap from our collection. We offer a selection of hand-sewn alligator leather straps in various colors, as well as adjustments to existing bracelets for the perfect fit.